UV&S Technology Support Center

Fast and reliable support for your business.

Call Our Support Line

316.613.4747

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (CT)

Our goal is to resolve your issue as quickly as possible so you can get back to business. Whether you’re submitting a service request, troubleshooting a system, or need remote assistance, our Help Desk team is here to help.

Support for Current Clients

If you want to email the Help Desk team, click here. You can include screenshots to help with troubleshooting

When you contact UV&S Technology, a ticket will be created.

  • You'll receive an email confirming your ticket number.
  • Our technician will review your request and begin troubleshooting.
  • You can reply to the confirmation email to add updates or information at any time.
  • Tickets are monitored continuously during business hours. If your issue is critical, please call the Help Desk directly for the fastest response.

For after-hours support, call and follow the prompts to contact the on-call technicians.

Online Remote Support and Collaboration

Follow the link and the technician will provide the code needed to access the portal.

REMOTE SUPPORT

Support for New Clients

Even if you don't currently partner with UV&S Technology, our team can step in to help solve your IT challenges. Whether you're facing an urgent issue, stalled project, or slow vendor response, we can diagnose the problem and get your systems running smoothly again.

Complete the form below and we'll reach out with next-step options and transparent pricing.

Helpful Tips for Fast Resolution

Providing complete details helps our team solve your issue quickly.
Before contacting support, please:

  • Note any error messages or unusual system behavior.
  • Confirm whether the issue affects one user or multiple users.
  • Include any recent changes (updates, new software, etc.).
  • Attach screenshots if possible.
Computer workstation displaying 3D server models on a monitor in a modern office environment.

A few extra details can save valuable troubleshooting time.

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Data Center Tour

Data Center Pricing Request

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E-WASTE MANAGEMENT

Secure Disposal for Outdated Electronics

Old equipment can expose your business to unnecessary risks. UV&S offers secure e-waste destruction services that keep your data safe and your disposal process compliant. Unlike some vendors, we never resell whole devices—every item is securely handled, destroyed, or responsibly recycled.

Protect Data While Reducing Waste

  • Recycling of laptops, desktops, keyboards, mice, & more
  • Devices dismantled and components recycled
  • No remarketing of whole items—ever
  • Keeps electronics out of landfills
  • Chain-of-custody for all pickups
  • Serving businesses across KS, MO, OK, KY, and IN
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HARD DRIVES

Certified Destruction for Complete Data Protection

Erasing a hard drive doesn’t mean your data is gone. UV&S physically destroys hard drives ensuring data is 100% irretrievable. As a NAID AAA Certified provider, we offer destruction you can trust—whether you’re disposing of a single drive or decommissioning an entire server room.

Secure & Compliant Data Destruction

  • Shredding of hard drives, and SSDs
  • Certificates of Destruction for every job
  • HIPAA, GLBA, and FACTA compliant
  • Chain-of-custody and serial number listing
  • Secure, local service across KS, MO, OK, KY, and IN
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PAPER & NON PAPER MEDIA SHREDDING

Certified Shredding for Documents and Digital Media

From paper records to old CDs and x-rays, UV&S provides secure shredding services designed to protect sensitive information and ensure compliance. Whether you need one-time document destruction or scheduled service, our NAID AAA Certified team delivers peace of mind and a complete chain of custody—on-site or off-site.

Flexible Shredding Options for Every Need

  • Mobile or off-site shredding available

  • Shred paper, CDs, DVDs, flash drives, x-rays, and more

  • Secure containers available for scheduled pickups

  • NAID AAA Certified for secure document destruction

  • Fully trackable, documented process

  • Serving KS, MO, OK, KY, and IN
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LOCATIONS

Bowling Green

270-793-0880
P.O. Box 51332
 1143 Fairway Ste 102
Bowling Green, KY 42103

Hays

785-625-2111
 711 E. 6th
Hays, KS 67601

Hutchinson

620-663-5434
 3500 East Ave G
Hutchinson, KS 67501

Corporate Office Hutchinson

620-662-6769
P.O. Box 1723
517 E. 30th St. Ste D
Hutchinson, KS 67502

Kansas City, MO

816-455-2640
 8600 NE Underground Dr.
Pillar 146
Kansas City, MO 64161

London

+44 (0) 208 573 9999
 Unit 2, 3, 6, and 23
Mereside Park, Shield Road
Ashford TW15 1BL

Newbury - Events Services

+44 (0) 1635 230020
 Unit 9, Hambridge
Business Center
Hambridge Lane, Newbury
Berkshire RG14 5TU

Los Angeles

323-763-7750
 6043 Malburg Way
Vernon, CA 90058

Louisville, KY

502-451-4570
 1841 Tylor Ave Bldg 4
Louisville, KY 40213

Manhattan, KS

785-537-1222
 5106 Murray Rd. Suite C.
Manhattan, KS 66503

Oklahoma City

405-947-0810
 5621 W. Reno Ave #D
Oklahoma City, OK 73127

Salina

785-537-1222
 739 N. 10th St.
Salina, KS 67401

Topeka

785-232-0713
 1540 NW Gage Blvd #6
Topeka, KS 66618

Wichita - UV&S Technology

316-613-4747
 245 N. Waco T100
Wichita, KS 67202

Wichita

316-838-2121
 707 E. 33rd St. N..
Wichita, KS 67219

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UNDERGROUND STORAGE

Unmatched Protection for Your Vital Assets

Looking for the highest level of security for your sensitive media, critical data, or important records? Our underground storage solutions offer unparalleled protection against both natural and man-made disasters, ensuring your assets are safe and secure.

Advantages of Choosing UV&S Underground Storage:

  • Maximum Possible Protection – Designed to withstand various natural and man-made disasters, offering the highest level of security.
  • Environment Extends the Life of Your Media – Stable conditions help preserve the integrity of your materials, preventing deterioration over time.
  • Flexible and Customizable to Your Needs – Whether you need specific climate controls or unique security features, our underground storage can be customized to fit your exact requirements.
  • Fast Client Access – Despite being secure, our facilities allow for fast and easy access to your materials when needed.
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REFRIGERATED STORAGE

Private Vault Storage – Maximum Security and Customization

Certain materials demand precise temperature and humidity control to prevent degradation. Our refrigerated and climate-controlled storage solutions maintain a cool, dry environment designed to extend the life of film elements, sound recordings, microfilm, and other delicate media. For specialized needs, we offer customizable vaults with advanced security measures.

Essential Features for Long-Term Preservation

  • Custom Vaults & Private Compartments – Secure, dedicated storage spaces tailored to your needs
  • Stable Climate Control – Consistent temperature and humidity to prevent deterioration
  • Disaster-Resistant Protection – Underground storage safeguards against natural disasters, civil unrest, and other risks
  • Advanced Security & Access Controls – 24/7 monitoring, restricted entry, and access permissions
  • Proven Preservation Solutions – Designed for archival-quality storage to maintain media integrity
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DRAWER STORAGE

Secure, Organized, and Specialized

When flat media and delicate records require secure, space-efficient storage, our drawer storage solutions provide the perfect fit. Designed for engineering documents, architectural plans, artwork, historical records, and microforms, our environmentally controlled facilities ensure long-term preservation and easy access.

Optimized Storage for Archival & Technical Document

  • High-Density, Space-Saving Solutions – Organized cabinets to maximize storage efficiency
  • Controlled Storage Environment – Stable temperature and humidity for long-term media preservation
  • Disaster-Resistant Protection – Underground facilities offer natural security against fire, water, and other threats
  • Flexible Storage Options – Choose from our selection of cabinets or request a custom order
  • Expert Customer Service – Our team ensures quick retrieval and exceptional support
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PRIVATE VAULTS

Private Vault Storage – Maximum Security and Customization

Looking for exclusive, high-security storage designed to meet your exact needs? Our private vaults provide dedicated, fully customizable space for confidential records, artifacts, and high-value assets. Unlike shared storage options, your space is yours alone, ensuring maximum separation, security, and control.

Your Secure Space, Your Specifications

  • Customizable Storage Solutions – From 100 sq. ft. micro vaults to 15,000 sq. ft. private facilities
  • Maximum Security Options – Further access restrictions, reinforced protection, and private entry
  • Underground, Disaster-Resistant Locations – Natural protection against environmental threats
  • Exclusive Access & Privacy – Your vault can be completely separate from other stored assets
  • Secure Storage for Confidential Documents & High-Value Items
  • Unmatched Customer Service – A responsive, expert team to meet your needs
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BOX STORAGE

Secure & Affordable Box Storage

Running out of space? Protect your critical records while reducing costs with UV&S offsite box storage. Our secure facilities keep your documents organized, accessible, and safe from damage, theft, or loss. Whether you need to store a few boxes or thousands, we provide scalable solutions with a personalized, responsive approach you won’t find with other storage companies.

Why Choose UV&S Box Storage?

  • Cost-Effective & Secure – Free up office space and reduce storage expenses
  • Barcode Tracking & Inventory Management – Know exactly where your records are at all times
  • Fast, 24/7 Access & Retrieval
  • Get the documents you need when you need them
  • Expert Handling & Transport – Safe racking, retrieval, and transportation services available
  • Flexible Storage for Any Volume – From a few boxes to entire archives; point forward or transfer all records to us
  • Exceptional Customer Service – A responsive team that truly cares about your storage needs
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SMALL BUSINESS

Small Business
Your files are your future, whether it’s today’s spreadsheet, last year’s box of documents or a data tape from 30 years ago. Since 1959, UV&S has grown to be a world leader in secure storage. Organizations of all sizes entrust UV&S with their most prized assets, from movie studios to manufacturers, financial firms to family businesses. When it absolutely has to be safe off-site storage is the key to protecting your assets. Bad things can happen to good companies: Weather damage, water leaks, break-ins, electrical fires and worse. Our nationwide facilities offer you maximum protection from disaster, deterioration and theft. Whether they’re located in one of our aboveground or underground facilities, your assets are in a well-protected, climate- controlled area that prevents unauthorized access. We offer unlimited, secure storage space that can be customized to meet your privacy and furnishing needs. Thousands of companies worldwide trust UV&S to protect their vital assets.

OUR SMALL BUSINESS SERVICES INCLUDE:

  • Complete records and information management: We offer 24/7 access and fast, affordable storage, retrieval and delivery of your important records.
  • Storage consulting: Call us for disaster planning, records organization, business impact analysis and more.
  • Data tape rotation: Set your schedule, and we’ll safely transport your data to and from our many vaults.
  • Destruction and shredding: Certified, bonded destruction of sensitive documents.
  • Micrographic services: Climate-controlled storage, management and tracking, imaging, preservation and more.
  • Document conversion: Transfer paper documents to digital media for fast access.
  • Data security services: Ensure the safety of your critical data with UV&S co-location and backup.
  • Dedicated transportation fleet: Guaranteed secure delivery to and from our location to yours.
  • Special projects: From indexing and inventory, to fulfillment services to imaging projects, we can help.
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OIL & GAS

Oil and Gas Storage
The oil and gas industry has come a long way since we first began storing geological maps in the early 1960’s. Core samples, well logs, seismic data tapes; we store it all for some of the biggest energy companies in the world. Oil and gas records are more like assets than records – tremendously valuable to exploration and production. Seismic maps are data intensive, requiring massive amounts of storage. UV&S offers three unique facilities for seismic data libraries, support data, business records, maps, and core samples. We offer same day retrieval, same day shipping, and a wholly-owned transportation fleet to meet your needs for fast, secure access.
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MUSEUM ARTIFACTS

Museum Artifacts Storage
Every year, news reports detail instances of natural disasters, substandard storage conditions, fire, theft and vandalism. Much of the nation’s collection of art and artifacts rots in humid basements or hot warehouses, waiting for a pipe to burst. Entire collections of art, artifacts, and documents are lost or damaged. For more than 50 years, national museums and private collectors alike have trusted UV&S for the protection of their cultural treasures. Our natural underground atmosphere keeps your items cool and dry and bar-coding and inventory technology ensure constant tracking.
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MEDICAL

Medical Records Storage
At UV&S, we have more than 50 years experience storing and managing vital medical records. From patient records and data tapes to oversized x-rays and more, you can relax knowing your records are safe from the elements, filed away for easy retrieval and secure in our vault 650 feet underground. Off-site healthcare records storage offers additional efficiencies, enhanced security, and eased HIPAA compliance. Reduce storage costs, boost compliance, protect patient information and prevent electronic records loss with UV&S. We help you manage your records throughout their complete lifecycle. From the time we take possession of the files at your practice until their eventual destruction, your files never leave our possession — no third party transportation companies, no sending them through the mail. We handle legal and industry specific compliance concerns and you maintain 24/7 access with digital file transfer and a dedicated transportation fleet.
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INSURANCE

Insurance Records Storage
Your business is to hedge against potential future loss. Our job is to protect your records and data from loss due to natural disaster, man-made disaster, theft and improper storage conditions. Insurance companies understandably generate a large volume of paper records and electronic data. Actuarial statistics and probability analysis are data intensive and must be preserved. Client contracts, riders, medical information, forms and payment information are subject to privacy concerns and industry legislation. They must be protected in a way that limits legal exposure and provides efficient access. UV&S can help you meet your insurance records storage and compliance needs.
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GOVERNMENT & LEGAL

Government and Court Records Storage
Court records storage has become a specialty for UV&S. City, county, parish, state and federal departments and agencies from across the nation rely on UV&S for security, efficient records management, and preservation. Whether you are a County Clerk, a Register of Deeds, a Registrar of Voters, or a Chief Information Officer – we can help you balance the needs for compliance, public information access, and private information protection. Court clients include courthouses, district courts, probate courts, juvenile courts, public defender offices and district attorney offices. Court records stored at any of our facilities are as accessible as they would be in your own jurisdiction or district – they can be faxed, scanned and digitally transferred, shipped overnight, or transported by our wholly-owned fleet of vehicles. Clerks of Court from across the nation rely on us to provide economical and secure storage.
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FILM & SOUND

Film and Sound Archiving
A familiar phrase within the film and television industry, Send it to the Salt Mine has come to stand for incomparably secure and remarkably affordable film and sound archiving. Going underground began decades ago. Film and television studios recognized that our uniquely cool and dry atmosphere, the distance from natural disaster and metropolitan exposure, and our location 58 floors below ground, were ideal for long term archiving of movie films. We eliminated high warehouse lease rates as well as reduced labor and utility costs. Our film vaults are void of anything that challenges asset protection at surface level, including seismic activity, fires, and intrusion. We are recognized as a leader in secure storage for the motion picture and entertainment industry and have multiple locations that offer climate controlled vaults, refrigerated storage, bonded inspection and cataloging services, same day retrieval, same day shipping, and refrigerated transportation services. UV&S is a proud member of the Association of Moving Image Archivists (AMIA).
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BANK

Bank Records Management
Secure bank records management is essential to meeting your auditor and customer demands. Industry legislation, such as Gramm-Leach-Bliley ACT (GLB), the Sarbanes-Oxley Act (SOX) and the Fair and Accurate Credit and Transactions Act (FACTA), combined with government regulation and oversight, create the need for a rigorous bank records management program that addresses securing private information, storing records according to an acceptable retention schedule and destroying information that has passed its retention date. At UV&S, we have served Fortune 500 companies and small community banks alike, since 1959. Our experienced staff, secure facilities and time-tested procedures are ready to help you meet those demands.
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MEDIA VAULTS

Secure Media Vaults for Critical Data Protection

Not all media vaults are the same. Is your data stored in a controlled, secure environment? We provide climate-controlled, high-security media vaults—both underground and above ground—to safeguard your data from theft, disasters, and tape degradation. Whether you need permanent tape storage or active rotations, our facilities ensure fast access and long-term protection.

Comprehensive Tape & Archive Storage Solutions

  • Tape Vaulting & Rotation Services – Secure offsite storage for backup tapes, ensuring quick retrieval and reliable data protection
  • Library Storage – Barcoded and organized for efficient cataloging and retrieval of large data volumes
  • Legacy Archiving – Cost-effective storage for outdated media, including open-reel tapes and other legacy formats
  • Disaster Recovery-Ready – Protection from natural and manmade threats
  • 24/7 Monitored Climate Control – Temperature and humidity regulated to industry standards
  • Geographic Separation – Reduce risk with offsite storage
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Storage in the United Kingdom

The best place for your assets

In The United Kingdom

UV&S has multiple climate-controlled vault options, including Essential Vaults, Premier Vaults, and Exclusive Vaults, along with Ambient storage in the United Kingdom.

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+44 (0) 1635 230020

[email protected]

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